Infrastructure & Support
The work doesn’t end at deployment.
The system is running.
Something needs attention.
A new version, a configuration change, maintenance, or a fault to investigate.
An intervention with a start and a finish.
- Observe
- Review the system’s state, its dependencies, and the scope of the change.
- Intervene
- Prepare and check the change before introducing it into production, within the agreed scope.
- Verify
- Check operation after the change and review anything that still needs attention.
Keep operating.
Publishing the change doesn’t replace verification.
A digital solution needs infrastructure, maintenance, and support to keep working after launch.
Discuss technical supportContinuity depends on specific parts.
Hosting is one of them. Deployment, the system’s domain, and who maintains it matter too.
- Deployment
- Configuration and publication of applications and websites.
- Hosting
- Implementation on services suited to the project.
- VPS
- Basic configuration and administration when the architecture requires it.
- Vercel
- Deployment and configuration for compatible projects.
- Domains and DNS
- Configuration of domains, records, and related services.
- Maintenance
- Updates, fixes, and continuity.
- Technical support
- Support related to the solutions we manage.
Intervention requires knowing what’s within our reach.
Infrastructure & Support primarily keeps the digital systems we build or manage running within a defined scope.
- Agreed configuration and changes
- We can work on the application, deployment, domains, and DNS within the projects or agreements we manage.
- Operational dependencies
- Hosting relies on specialist providers. Their availability and the behavior of external services also affect operation.
Before taking on an existing system
We first need to assess its state, documentation, technology, and risks.
Support with a defined scope.
The scope doesn’t include a general help desk, computer support, complete corporate IT administration, or a full managed service provider offering.
- Project support
- The period after launch.
- Maintenance
- Ongoing coverage for a specific system.
- Evolution
- An allocation of hours or ongoing arrangement for improvements.
Specific availability requirements need assessment and a separate agreement.
First, identify what’s become hard to maintain.
If the problem is deployment, configuration, or technical continuity, we review operations. If it lies elsewhere, the next step may be different.
Repetitive tasks between tools
Automation & AIAn operation that needs a custom system
Custom SoftwareA public experience that doesn’t help people understand or act
Web Development
We can help assess tools, architecture, connections, and priorities—including whether to build or use an existing solution.
QUESTIONS / Infrastructure & Support
Frequently asked questions
Can you host our website?
We can configure and manage suitable infrastructure, though we normally use specialist providers rather than acting as a hosting provider ourselves.
Do you manage domains and DNS?
Yes, within projects or support agreements.
Do you offer monthly maintenance?
Yes, when a defined scope justifies an ongoing arrangement.
Can you maintain a system you didn’t develop?
Possibly. We first need to assess its state, documentation, technology, and risks.
Do you provide 24/7 support?
We don’t currently offer it as a standard service. Projects with specific availability requirements need separate assessment and pricing.
Building is one part. Operating is the other.
What needs to keep working?
Tell us what system you use and what’s becoming difficult to maintain.
Discuss maintenance or supportTechnical continuity with a clear scope.